What I as an Insight customer would like to see is a direct competitor. Now Insight will argue that they have competition, in the form of the phone company, and satellite. UNTRUE. The phone, and satellite have much the same way of doing business. Also I would like to know why I cannot get an ala-carte cable choice. You know I pay for what I choose to have on my cable. If I do not want FOX News, I should not have to pay for FOX News, or for that matter any other network on the cable network. Then Insight pushes the more desireable channels further up the food chain, and in order to get just one, you have to buy several others. Like going to the men’s store, buying a suit, and having to buy a pair of pants with three legs. Why?

Somehow this territorial monolopy has to be broken, and the only way to do so is for the customers collectively demanding better service, and be willing to just give up cable service until either we get a direct competitor, or Insight lowers prices, and gives us an ala-carte line up.

At the same time Insight does not communicate with us the customers, except to sell you more services, or request you pay your bill. Oh they also communicate with us if they are going to raise your rates. Otherwise silence.

Bundling, is a trap, a means to squeeze more money out of you. Avoid it at all costs, because one year later your costs will increase.