Monthly Archives: January 2009

Personal Soap Box: Insight Communications, Inc & the “bundling” trap

First of all, Insight is engaging in poor business practices in that they effectively punish people who become loyal customers. The second lesson then is that our reluctance to change is our enemy. The third lesson is that when a company gets large enough, they no longer have to reckon with the individual customer. Continue reading

Posted in Life & Law, Solo & Small Firm, Solo - Small Firm Practice | Tagged , , , , , , , , | 13 Comments

Best Practice in Dependency, Abuse & Neglect Matters

I am writing this to correct any idea that I inadvertently promoted that being adversarial with the Cabinet is the way to win your case (I mean adversarial in the sense of ones attitude rather than in the sense that the court process is an adversarial process). Those criticisms are designed mainly for a global change in the system through political action; they are not meant to fuel a personal vendetta in an individual case. Continue reading

Posted in child protection, Family Law, Life & Law | Tagged , , , , , , | 16 Comments